Barrackpore • one engineer • you approve before we start

Laptop problem? Know the cost before the repair starts.

Send your laptop model and the problem on WhatsApp. We check it and write down what is wrong, your choices and the price. No paid work starts without your yes.

We answer calls and WhatsApp messages 9 AM–8 PM.

Device support Byte Sherlock scene with devices, written repair choices and labelled parts
Some of the devices we repair.
₹299first check
No feewhen you approve the repair
No loginneeded for checks
90 dayslabour warranty
Writtenapproval before work
Separatebills for parts and labour

Your main contact

You should not be passed from person to person.

One direct contact: Sayan SR

SRSayan “Sherlock” Roy ChowdhuryEngineer, Byte Sherlock

One person is responsible for your repair. You get the problem and your choices in writing, and a record of what you approved.

  • Problem and choices in writing
  • Parts and labour billed separately
  • No password asked for normal checks
Start with Byte Sherlock

Start with the problem

What is the device doing?

You do not need to know which part failed. Choose the closest problem and tell us what you see.

Do not pay for a new motherboard before we check the real cause.

Laptop won’t start or charge.

We check
Charger, charging parts, battery, screen and start-up signs.
You send
Send the brand, model and what the charging light does. A short video helps.
How
Bring it in or ask for pickup

Diagnosis ₹299

Send this problem
Laptop with checking tools

It may only need the right upgrade, not a new laptop.

Laptop is slow or storage is full.

We check
Drive health, memory use, start-up apps, heat and which upgrades fit.
You send
Send the model. If you know the RAM and storage, send that too.
How
Bring it in or ask for pickup

Diagnosis ₹299

Send this problem
Laptop storage upgrade parts

We check the exact model before you buy any part.

Screen, keyboard, hinge or body is damaged.

We check
Which parts fit, the connector type, nearby damage and part choices.
You send
Send the model sticker and clear photos of the damage.
How
Bring it in or ask for pickup

Parts and labour priced separately

Send this problem
Laptop keyboard

We fix the problem and keep your files safe.

Windows, virus, account or software problem.

We check
Start-up errors, updates, drive health, signs of harmful software and safe account options.
You send
Send the exact error text and model. Do not send passwords.
How
First a check by message, then bench or pickup

Written work plan before we start

Send this problem
Windows laptop

We may still get your files back. Stop using the drive now.

Files deleted or drive not detected.

We check
We check if it is a file problem or a drive problem, and if a special lab is needed.
You send
Send what happened and the drive or device type. Do not keep trying it.
How
Checked at our workbench

First check ₹299

Send this problem
Storage drive

Check the real problem before you buy a new router.

Desktop, router, Wi-Fi or LAN issue.

We check
How the desktop starts, router settings, Wi-Fi coverage, cables and connection problems.
You send
Send the device or router model, the problem and your area.
How
We confirm first if a home visit fits

Visit and travel cost confirmed in writing

Send this problem
Router and network equipment

The written quote

You see the parts and the price before we start.

Your written quote gives you three clear choices. This sample is only an example, not a real customer’s quote.

Sample only — no private detailsNo customer name, serial number, password or file details.
SAMPLE FORMATDevice: [model]Problem found: [in simple words]
01
RepairLabour ₹__ + exact part ₹__ + travel ₹__
02
Repair + protectionChoice 1 + a useful upgrade or backup ₹__
03
Stop hereStop after the check. We tell you if replacing is smarter.

Reply YES-1, YES-2 or YES-3. No paid repair starts before your reply.

Starting prices

Before you replace that laptop, get the numbers.

These are starting prices. Your written quote gives the exact work and cost.

Repair or replace check REPAIR COST DEVICE STATE TIME LEFT NEW DEVICE
DiagnosisFirst check and a written report. No fee when you approve the repair.
₹299
Pickup / deliveryPickup and return in your listed area. We confirm the cost first.
₹0–₹399
Windows migrationStarting labour price. Licence and any backup work cost extra.
from ₹899
Wi-Fi / LAN diagnosisRouter, Wi-Fi range and cable checks. Travel cost confirmed in writing.
from ₹799

90-day labour warranty on the repaired fault. Parts keep the seller’s or brand’s own warranty. The labour warranty does not cover new liquid or physical damage, power surges, other faults, or repairs opened by someone else.

Written diagnosis. Always.Parts at cost, invoice shown90-day labour warranty in writing

Pickup and home-visit areas

Check the travel cost before you book.

Choose your area. We confirm on WhatsApp whether pickup, workbench repair or a home visit fits the problem.

01

Barrackpore core

PIN 700120 / 700122

₹0 on approved repair
02

Nona Chandanpukur • Anandapuri • Palta

Pickup and return

₹199
03

Ichapur • Titagarh

Pickup and return

₹299
04

Sodepur • Panihati • Khardah

Pickup and return

₹399

Every step in writing

You approve the work before it starts.

  1. 01

    Send the problem

    Send the model, the problem, your area and photos or video.

  2. 02

    We check it

    We find the problem and write it in simple words.

  3. 03

    Choices and cost

    Labour, parts and travel are listed separately.

  4. 04

    Your approval

    Paid repair starts only after your written yes.

  5. 05

    Repair and test

    We write down the work and the test results.

  6. 06

    Handover

    We record the work done and what the warranty covers.

Our service pledge

“I will write down the problem, your choices and the approved cost before any paid repair starts.”

Sayan “Sherlock” Roy ChowdhuryEngineer, Byte Sherlock

Ask before you hand over your device

Questions to ask any repair service.

Tell us the problem first

Send the model. Show the problem. Get it in writing.

This sends a written request. No repair or charge starts without your yes. Prefer email? hello@bytesherlock.com · Support: support@bytesherlock.com · Privacy: privacy@bytesherlock.com