Device check / Laptop Wi-Fi Troubleshooting

Laptop Wi-Fi Not Working: Do’s and Don’ts

Before seeking help, try basic checks on your laptop and network.

Prepared for Byte Sherlock — Sayan "Sherlock" Roy Chowdhury, engineer

What to do

1. DO

   Do check if airplane mode is off and Wi-Fi is enabled on your laptop

   Ensure Wi-Fi is not disabled.

   Verify Wi-Fi icon in system tray.

2. DO

   Do test connecting to another Wi-Fi network if available

   Isolate the issue.

   Try a public network or mobile hotspot.

3. DO

   Do record the exact error message or symptom

   Accurate information helps.

   Note any error codes or messages.

4. DO

   Do check if other devices can connect to the same Wi-Fi network

   Determine if it's a laptop or network issue.

   Test with a smartphone or tablet.

5. DO

   Do verify your Wi-Fi network settings are correct

   Ensure proper configuration.

   Check network name and password.

6. DO

   Do restart your laptop and router

   Simple step to resolve connectivity issues.

   Reboot devices and try again.

What not to do

1. DON’T

   Don't reset your router to factory settings without a good reason

   Avoid losing custom settings.

   Check online documentation first.

2. DON’T

   Don't buy a new Wi-Fi card or adapter without proper diagnosis

   Avoid unnecessary expenses.

   Get a professional assessment.

3. DON’T

   Don't share your Wi-Fi router password publicly

   Maintain network security.

   Keep password confidential.

4. DON’T

   Don't pay for repair services without a written quote and fee agreement

   Ensure transparent costs.

   Get a clear estimate.

5. DON’T

   Don't try to repair or modify your laptop's internal components yourself

   Risk damage or injury.

   Seek professional help.

6. DON’T

   Don't ignore swollen batteries or physical damage

   Safety risk.

   Stop use and seek qualified help.