Device check / Laptop Troubleshooting

Slow Laptop Fix: Do’s and Don’ts

Before seeking help, check your laptop's free storage space and note when the slowdown began.

Prepared for Byte Sherlock — Sayan "Sherlock" Roy Chowdhury, engineer

What to do

1. DO

   Do check your laptop's free storage space

   Low space can cause slow performance

   Ensure at least 10 GB of free space for smooth operation

2. DO

   Do note when the slowdown began

   This helps identify potential causes

   Record the date and time of the slowdown for reference

3. DO

   Do ask about upgrade options matching your bottleneck

   Upgrades should address the root cause

   Consult with a professional before making major changes

4. DO

   Do check drive health before major changes

   A failing drive can cause slow performance

   Use built-in tools to check drive health and avoid data loss

5. DO

   Do seek a written quote before chargeable work

   Ensure transparency and approval before costs incur

   Byte Sherlock provides a written quote before work begins

6. DO

   Do verify the engineer's qualifications and warranty terms

   Ensure you're working with a qualified professional

   Byte Sherlock's engineer, Sayan Roy Chowdhury, provides a 90-day labour warranty

What not to do

1. DON’T

   Don't reinstall Windows as the first step

   This may not address the root cause and can cause data loss

   Explore other troubleshooting options first

2. DON’T

   Don't buy RAM without checking its use

   Insufficient RAM use may not justify a purchase

   Monitor RAM usage before making a purchase

3. DON’T

   Don't run repeated heavy tests on a failing drive

   This can accelerate data loss and drive failure

   Use gentle diagnostic tools to avoid exacerbating the issue

4. DON’T

   Don't approve add-ons without a written benefit

   Ensure you understand the benefits and costs

   Byte Sherlock provides transparent and written quotes

5. DON’T

   Don't send sensitive data or passwords

   Protect your personal data and security

   Byte Sherlock handles data with care and confidentiality

6. DON’T

   Don't attempt to open or repair your laptop yourself

   This can cause physical harm or void warranties

   Byte Sherlock's engineer is trained and equipped for safe repairs